Home Improvements Woodfloor Store Hot Tubs Garden Products Bespoke Joinery DIY & Trade Centre Tips and Advice Customer Services   Did you know? Where do ST Group deliver to? How much does it cost? How long will it take? What if I am out when you try to deliver? What are the terms and conditions? Where do ST Group deliver to? ST Group operates deliveries to the following postcode areas: •      WA9, WA10, WA11 •      L15, L16 If items are to be delivered outside of these areas, an order must be made by telephone or personally calling into the store in order for a verbal price to be given for the delivery. How much does it cost? Price matrix table to go here... How long will it take? Each product that is available for delivery has a coloured box containing the number of days or weeks (wk) it will take to deliver that product. Please see below: within 1 day* within 2 days* within 3 days* within 7 days* within 10 days* within 14 days* within 21 days* within 28 days* within 35 days* within 5 weeks* within 8 weeks* within 12 weeks* Product only available to be collected in store. What if I am out when you try to deliver? After placing your order you will be contacted by phone either by an ST Group representative in order to arrange a specific date for delivery. Please note that you will not be contacted if the item is on the next working day service. However, if you are not at the delivery address when your goods are delivered, we will leave a card with instructions on how to reschedule the delivery at a convenient time. What are the terms and conditions? •       Delivery times apply to items in stock •       If any items you order are not available we will use the telephone or email details you have provided to contact you and discuss how you wish to proceed. If we are not able to contact you we will use our discretion and send you the items that are available and possibly a substitute for the unavailable item(s) or refund you accordingly •       Deliveries normally occur between 8am and 5pm. Currently the exact timing of delivery cannot be specified •       Working days are classified as Monday to Friday and exclude bank holidays •       Saturday delivery is available on next working day delivery items (subject to postcode). •       Unless otherwise stated, all deliveries will be made direct to your door. We are not responsible for any additional lifting or carrying of your goods. •       Please leave a daytime telephone number so that we can contact you to arrange a convenient delivery date •       Delivery is available to the postcodes indicated above. Customers living in other areas will be contacted by ST group to be advised of any extra delivery charges before payment is taken.       Account Customers   Finding the store   Delivery Service   Terms & Conditions   Become a Supplier?   Did you know?       Tips and Advice